Liberty Safe Issues MAJOR Reversal After Backlash From Customers But Some Say It's 'Too Little, Too Late'

On Wednesday evening, Liberty Safe, the organization that suffered considerable backlash after giving away the safe code of alleged January 6th rioter Nathan Hughes, reversed course on its policy of handing over safe codes to law enforcement.

The organization's previous policy allowed for company employees to give over safe codes to law enforcement if they had a warrant for a property, with the company saying in a statement after the fact that, “Liberty Safe was contacted by the FBI requesting the access code to the safe of an individual for whom they had a warrant to search their property." 

This was unacceptable to many Americans given that the largest gun safe manufacturer in America is not legally obligated to hand over the access codes to law enforcement unless ordered to by a judge. Because of this, the business reversed course after some speculated that its actions could lead to another Bud Light-esque boycott.

"At Liberty Safe, we are dedicated to safeguarding the rights and privacy of all our customers. It is a promise that remains deeply personal to our employees and leadership," the statement began. "Our company, one of America's oldest and largest safe manufacturers, was founded on the belief that Americans should have the fundamental right to protect and safeguard their valuables and property."

The business went on to explain that they were following industry standards by "maintaining a secure database of factory-set combinations" so that customers could regain access to the safe in case of an issue.

"We listen to our customers and update our products and practices in response to their evolving needs," Liberty Safe explained. "Effective immediately, existing customers can visit www.libertysafe.com/pages/combination-removal and fill out the form to have records of their access codes expunged."

The safe manufacturer added that it will be giving this option to new customers starting in the coming weeks.

"This change allows customers to take control of how their information is stored and protected," it continued. "We understand that many of our customers are willing to assume the responsibility of safeguarding their own combination. While those who opt out of our data storage process will have limited recourse in case of a lost combination, we respect their choice and are here to support them in the way that's best for them."

The business then made the biggest announcement of its reversal, saying that the business would change the way it conducts itself with law enforcement.

"We have also revised our policies around cooperation with law enforcement. Going forward we will require a subpoena that legally compels Liberty Safe to supply access codes but can only do so if these codes still exist in our system," the company wrote.

"Our mission is to protect what matters most to our customers, whether that be valuables or privacy," the statement concluded, adding, "It is our pledge to continue to make excellent products that serve gun owners everywhere."

Despite the statement, many users in the replies said that the company did "too little, too late."

"Too little, too late. Y'all need to go bankrupt, with your story repeated as a cautionary tale so others don't play the same games," wrote Michael Quinn Sullivan. "I was literally going to buy one of your safes THIS Saturday and schedule it for delivery. Not any longer."

Liberty Safe made a major blunder and its attempt to rectify it, while a step in the right direction, has not seemed to satisfy its customer base.

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