Where’s Their Manners?: Chick-Fil-A Forced to Issue Statement After Impolite Teens Create Havoc

On Wednesday, a Chick-Fil-A in Royersford, Pennsylvania was forced to issue a statement after groups of rowdy teenagers regularly mistreated staff, vandalized the restaurant, and refused to lower their voices when asked by employees.

“We contemplated long and hard before posting this, but decided it was time,” wrote the Chick-Fil-A management. “Often on Saturdays and days when schools are off, we have school-age children visiting the restaurant without their parents. Usually, these children and teens are dropped off for several hours at a local bounce park and groups of them then walk over to our restaurant.”

“While we love being a community restaurant and serving guests of all ages, some issues need to be addressed,” the restaurant said, adding that there is a list of factors that have led to the establishment being overrun by the teens. 

“Volume. They are loud, and their conversation often contains a lot of explicit language,” the statement read. “We are a family-friendly restaurant where this is not tolerated.”

“Mistreatment of property. Food and trash are often thrown around and left on the tables, chairs, and on the floor,” it listed as its second complaint. “Tables and restrooms are vandalized. Decorations are stolen.”

“Disrespect of employees. Employees are laughed at, made fun of, and treated rudely,” the Chick-Fil-A explained. “Employees are cursed at and ignored when they ask the children and teens to either change their behavior or leave.”

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The restaurant also added that the teenagers also engage in unsafe behavior while at the restaurant including walking through the drive-thru lanes.

“As you can imagine, this is not a pleasant experience. We want to provide a comfortable and safe environment for our guests and our staff, and also to protect our building,” they wrote, adding, “Therefore, we cannot allow this to continue. As a result, to dine in our restaurant, anyone under the age of 16 is required to be accompanied by an adult. If not accompanied by an adult, they may come in to purchase food, but must take it to go.”

“To those unaccompanied children and teens that have visited us and acted appropriately, we thank you. But we also apologize,” they said. “Due to the numerous extreme behaviors of many of your peers, we must make a blanket rule covering anyone under the age of 16.”

“Parents, we are not blaming you. Children and teens are learning to navigate the world free from supervision and often push the boundaries,” the management explained. “We simply can’t let them push those boundaries anymore at our restaurant. We encourage you to talk to your children and ask about behaviors they have seen and perhaps participated in.”

The Facebook post received much love and support from the community with over a thousand reactions and over 400 comments. Many concerned parents in the comments stated that they have witnessed such behavior and that they would talk to their children to ensure that such actions don’t continue to take place.

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